<p style="float:right; margin:10px; width:35%";><img src="https://cms25.neocities.org/Double%20Diamond%20Images/Sup&QLab.png" alt=""; width="40%"></p> Q has just started work as a research assistant in a parasitology lab after finishing their degree. One afternoon, a call comes in from a rural clinic. The clinicians there are worried: in the last two weeks they’ve seen a sudden increase in patients with fever, abdominal pain, and unusual rashes. They suspect it could be linked to a parasite, but they’re not sure. Q’s supervisor says to Q. “This could be an important case. It is a good chance for you to show how you’d tackle an issue like this. If it were up to you, what do you think we should do?” ''What should Q suggest as the first step?'' • Spend time [[talking to clinic staff->S2G]] and others in the region to gather more detail about symptoms, timing, and possible patterns. • Use your [[knowledge of that region->S2B]] of the suggest that it’s most likely to be malaria and it’s best to start treatment straight away. • [[Search online for recent headlines->S2P]] about disease outbreaks in the region and base your approach on that. <p style="float:right; margin:10px; width:30%";><img src="https://cms25.neocities.org/Double%20Diamond%20Images/SupervisorHappyYYY.png" alt=""; width="25%"></p> Q’s supervisor agrees that this is a good first step which aligns with the ''Discover'' phase of the ''Double Diamond''. -------------------------- The team work together to gather detailed accounts from clinicians, health workers, and community members. Some mention that cases are clustered around a river area where people fish and bathe. Others note the rashes are unusual compared with malaria cases. There’s a lot of data, but it’s messy and varied. Q’s supervisor says: “Okay, we’ve got some initial input. But this is still pretty broad and confusing. We need to make the problem clearer. If you had to frame the issue so we know what we’re tackling, how would you do it?” ''What should Q suggest?'' 1. [[Summarise the problem around the pattern of symptoms->S3G+1G]] and the link to the river area, while leaving space for multiple possible causes. 2. [[Keep collecting more data->S3B+1G]] and don’t narrow down the issue yet. <p style="float:right; margin:10px; width:30%";><img src="https://cms25.neocities.org/Double%20Diamond%20Images/SupervisorNotHappy.png" alt=""; width="25%"></p> Q’s supervisor says that, while acting quickly matters, the team may be missing important information by jumping to assumptions without conducting research. ------------------- The team work together to gather detailed accounts from clinicians, health workers, and community members. Some mention that cases are clustered around a river area where people fish and bathe. Others note the rashes are unusual compared with malaria cases. There’s a lot of data, but it’s messy and varied. Q’s supervisor says: “Okay, we’ve got some initial input. But this is still pretty broad and confusing. We need to make the problem clearer. If you had to frame the issue so we know what we’re tackling, how would you do it?” ''What should Q suggest?'' 1. [[Summarise the problem around the pattern of symptoms->S3G+1B]] and the link to the river area, while leaving space for multiple possible causes. 2. [[Keep collecting more data->S3B+1B]] and don’t narrow down the issue yet.<p style="float:right; margin:10px; width:30%";><img src="https://cms25.neocities.org/Double%20Diamond%20Images/SupervisorNotHappy.png" alt=""; width="25%"></p> Q’s supervisor says that, while desk-based research is important, news articles are unlikely to provide enough of the information the team needs. ----------------------------- The team work together to gather detailed accounts from clinicians, health workers, and community members. Some mention that cases are clustered around a river area where people fish and bathe. Others note the rashes are unusual compared with malaria cases. There’s a lot of data, but it’s messy and varied. Q’s supervisor says: “Okay, we’ve got some initial input. But this is still pretty broad and confusing. We need to make the problem clearer. If you had to frame the issue so we know what we’re tackling, how would you do it?” ''What should Q suggest?'' 1. [[Summarise the problem around the pattern of symptoms->S3G+1B]] and the link to the river area, while leaving space for multiple possible causes. 2. [[Keep collecting more data->S3B+1B]] and don’t narrow down the issue yet.<p style="float:right; margin:10px; width:30%";><img src="https://cms25.neocities.org/Double%20Diamond%20Images/SupervisorHappyYYY.png" alt=""; width="25%"></p> Q’s supervisor agrees. “That’s a good way to frame it — clear enough to guide us, but still open to different possible causes. It aligns with the ''Define'' phase of the ''Double Diamond''” ----------------------------- They work together to summarise the pattern of symptoms and notice a clear link to the river. ''What would be a good next step?'' • Given the link to the river area, Q believes it must be a waterborne parasite and suggests the team [[act quickly by distributing water filters->S4B+2G]] to households. • Q suggests working with the team to [[explore a range of possible causes,->S4G+2G]] for example, testing river water, checking fish for parasites, and looking at insect activity. <p style="float:right; margin:10px; width:30%";><img src="https://cms25.neocities.org/Double%20Diamond%20Images/SupervisorNotHappy.png" alt=""; width="25%"></p> Q’s supervisor says, “I see the value in gathering more information, but at some point we have to bring clarity – aligning with the ''Define'' phase of the ''Double Diamond''. If we don’t narrow down, the problem stays too broad to act on.” ----------------- They work together to summarise the pattern of symptoms and notice a clear link to the river. ''What would be a good next step?'' • Given the link to the river area, Q believes it must be a waterborne parasite and suggests the team [[act quickly by distributing water filters->S4B+1G+1B]] to households. • Q suggests working with the team to [[explore a range of possible causes,->S4G+1G+1B]] for example, testing river water, checking fish for parasites, and looking at insect activity.<p style="float:right; margin:10px; width:30%";><img src="https://cms25.neocities.org/Double%20Diamond%20Images/SupervisorHappyYYY.png" alt=""; width="25%"></p> Q’s supervisor agrees. “That’s a good way to frame it — clear enough to guide us, but still open to different possible causes. It aligns with the ''Define'' phase of the ''Double Diamond''” ----------------------------- They work together to summarise the pattern of symptoms and notice a clear link to the river. ''What would be a good next step?'' • Given the link to the river area, Q believes it must be a waterborne parasite and suggests the team [[act quickly by distributing water filters->S4B+1G+1B]] to households. • Q suggests working with the team to [[explore a range of possible causes,->S4G+1G+1B]] for example, testing river water, checking fish for parasites, and looking at insect activity.<p style="float:right; margin:10px; width:30%";><img src="https://cms25.neocities.org/Double%20Diamond%20Images/SupervisorNotHappy.png" alt=""; width="25%"></p> Q’s supervisor says, “I see the value in gathering more information, but at some point we have to bring clarity – aligning with the ''Define'' phase of the ''Double Diamond''. If we don’t narrow down, the problem stays too broad to act on.” ----------------- They work together to summarise the pattern of symptoms and notice a clear link to the river. ''What would be a good next step?'' • Given the link to the river area, Q believes it must be a waterborne parasite and suggests the team [[act quickly by distributing water filters->S4B+2B]] to households. • Q suggests working with the team to [[explore a range of possible causes,->S4G+2B]] for example, testing river water, checking fish for parasites, and looking at insect activity.<p style="float:right; margin:10px; width:30%";><img src="https://cms25.neocities.org/Double%20Diamond%20Images/SupervisorNotHappy.png" alt=""; width="25%"></p> Q’s supervisor says. “I get your concern, but jumping straight to solutions risks wasting resources. Following the ''Develop'' phase of the ''Double Diamond'', we should test before we treat.” --------------------- Together, the team conducts fieldwork and testing. They find larvae of a little-known parasite species are present in both the river water and in certain fish. Clinicians also report that most patients had eaten or handled these fish before falling ill. Q’s supervisor says: “It looks like we’ve uncovered the root cause — exposure to these parasites in the fish and river water. Now, how do you think we should develop possible solutions?” ''What should Q suggest?'' • Q should suggest [[a few quick wins->S5B+2G+1B]] e.g. banning fishing in the river and some treatment protocols. • Q should suggest [[working together with clinicians, community leaders, and public health officials->S5G+2G+1B]] to brainstorm a wide range of possible interventions. <p style="float:right; margin:10px; width:30%";><img src="https://cms25.neocities.org/Double%20Diamond%20Images/SupervisorHappyYYY.png" alt=""; width="25%"></p> Q’s supervisor agrees. “That’s a smart approach, keeping options open until the evidence speaks. That aligns with the ''Develop'' phase of the ''Double Diamond''” -------------------------- Together, the team conducts fieldwork and testing. They find larvae of a little-known parasite species are present in both the river water and in certain fish. Clinicians also report that most patients had eaten or handled these fish before falling ill. Q’s supervisor says: “It looks like we’ve uncovered the root cause — exposure to these parasites in the fish and river water. Now, how do you think we should develop possible solutions?” ''What should Q suggest?'' • Q should suggest [[a few quick wins->S5B+3G]] e.g. banning fishing in the river and some treatment protocols. • Q should suggest [[working together with clinicians, community leaders, and public health officials->S5G+3G]] to brainstorm a wide range of possible interventions. <p style="float:right; margin:10px; width:30%";><img src="https://cms25.neocities.org/Double%20Diamond%20Images/SupervisorNotHappy.png" alt=""; width="25%"></p> Q’s supervisor says. “I get your concern, but jumping straight to solutions risks wasting resources. Following the ''Develop'' phase of the ''Double Diamond'', we should test before we treat.” --------------------- Together, the team conducts fieldwork and testing. They find larvae of a little-known parasite species are present in both the river water and in certain fish. Clinicians also report that most patients had eaten or handled these fish before falling ill. Q’s supervisor says: “It looks like we’ve uncovered the root cause — exposure to these parasites in the fish and river water. Now, how do you think we should develop possible solutions?” ''What should Q suggest?'' • Q should suggest [[a few quick wins->S5B+1G+2B]] e.g. banning fishing in the river and some treatment protocols. • Q should suggest [[working together with clinicians, community leaders, and public health officials->S5G+1G+2B]] to brainstorm a wide range of possible interventions. <p style="float:right; margin:10px; width:30%";><img src="https://cms25.neocities.org/Double%20Diamond%20Images/SupervisorHappyYYY.png" alt=""; width="25%"></p> Q’s supervisor agrees. “That’s a smart approach, keeping options open until the evidence speaks. That aligns with the ''Develop'' phase of the ''Double Diamond''” -------------------------- Together, the team conducts fieldwork and testing. They find larvae of a little-known parasite species are present in both the river water and in certain fish. Clinicians also report that most patients had eaten or handled these fish before falling ill. Q’s supervisor says: “It looks like we’ve uncovered the root cause — exposure to these parasites in the fish and river water. Now, how do you think we should develop possible solutions?” ''What should Q suggest?'' • Q should suggest [[a few quick wins->S5B+2G+1B]] e.g. banning fishing in the river and some treatment protocols. • Q should suggest [[working together with clinicians, community leaders, and public health officials->S5G+2G+1B]] to brainstorm a wide range of possible interventions. <p style="float:right; margin:10px; width:30%";><img src="https://cms25.neocities.org/Double%20Diamond%20Images/SupervisorNotHappy.png" alt=""; width="25%"></p> Q’s supervisor says. “I get your concern, but jumping straight to solutions risks wasting resources. Following the ''Develop'' phase of the ''Double Diamond'', we should test before we treat.” --------------------- Together, the team conducts fieldwork and testing. They find larvae of a little-known parasite species are present in both the river water and in certain fish. Clinicians also report that most patients had eaten or handled these fish before falling ill. Q’s supervisor says: “It looks like we’ve uncovered the root cause — exposure to these parasites in the fish and river water. Now, how do you think we should develop possible solutions?” ''What should Q suggest?'' • Q should suggest [[a few quick wins->S5B+3B]] e.g. banning fishing in the river and some treatment protocols. • Q should suggest [[working together with clinicians, community leaders, and public health officials->S5G+3B]] to brainstorm a wide range of possible interventions.<p style="float:right; margin:10px; width:30%";><img src="https://cms25.neocities.org/Double%20Diamond%20Images/SupervisorHappyYYY.png" alt=""; width="25%"></p> Q’s supervisor agrees. “That’s a smart approach, keeping options open until the evidence speaks. That aligns with the ''Develop'' phase of the ''Double Diamond''” -------------------------- Together, the team conducts fieldwork and testing. They find larvae of a little-known parasite species are present in both the river water and in certain fish. Clinicians also report that most patients had eaten or handled these fish before falling ill. Q’s supervisor says: “It looks like we’ve uncovered the root cause — exposure to these parasites in the fish and river water. Now, how do you think we should develop possible solutions?” ''What should Q suggest?'' • Q should suggest [[a few quick wins->S5B+1G+2B]] e.g. banning fishing in the river and some treatment protocols. • Q should suggest [[working together with clinicians, community leaders, and public health officials->S5G+1G+2B]] to brainstorm a wide range of possible interventions. <p style="float:right; margin:10px; width:30%";><img src="https://cms25.neocities.org/Double%20Diamond%20Images/SupervisorHappyYYY.png" alt=""; width="25%"></p> Q’s supervisor agrees “That aligns well with the ''Develop'' phase of the ''Double Diamond''”. --------------------------- The team hosts a workshop with local health workers and community representatives. A range of ideas emerge including: launching a treatment campaign with protocols for clinicians and working with local leaders to adapt fishing practices. Q’s supervisor asks them “What do you think we should do next?” ''What should Q suggest:'' • [[Run small-scale pilots->Perfect]] of several approaches and gather feedback. • [[Roll out the solutions as quickly as possible.->B+Good]] <p style="float:right; margin:10px; width:30%";><img src="https://cms25.neocities.org/Double%20Diamond%20Images/SupervisorHappyYYY.png" alt=""; width="25%"></p> Q’s supervisor agrees “That aligns well with the ''Develop'' phase of the ''Double Diamond''”. --------------------------- The team hosts a workshop with local health workers and community representatives. A range of ideas emerge including: launching a treatment campaign with protocols for clinicians and working with local leaders to adapt fishing practices. Q’s supervisor asks them “What do you think we should do next?” ''What should Q suggest:'' • [[Run small-scale pilots->G+Good]] of several approaches and gather feedback. • [[Roll out the solutions as quickly as possible.->B+Good]]<p style="float:right; margin:10px; width:30%";><img src="https://cms25.neocities.org/Double%20Diamond%20Images/SupervisorNotHappy.png" alt=""; width="25%"></p> Q’s supervisor cautions “We might face resistance if we impose solutions without considering people’s needs and constraints. Co-designing solutions with others would fit well with the ''Develop'' phase of the ''Double Diamond''." ----------------------- The team hosts a workshop with local health workers and community representatives. A range of ideas emerge including: launching a treatment campaign with protocols for clinicians and working with local leaders to adapt fishing practices. Q’s supervisor asks them “What do you think we should do next?” ''What should Q suggest:'' • [[Run small-scale pilots->G+Poor]] of several approaches and gather feedback. • [[Roll out the solutions as quickly as possible.->B+Poor]]<p style="float:right; margin:10px; width:30%";><img src="https://cms25.neocities.org/Double%20Diamond%20Images/SupervisorHappyYYY.png" alt=""; width="25%"></p> Q’s supervisor agrees “That aligns well with the ''Develop'' phase of the ''Double Diamond''”. --------------------------- The team hosts a workshop with local health workers and community representatives. A range of ideas emerge including: launching a treatment campaign with protocols for clinicians and working with local leaders to adapt fishing practices. Q’s supervisor asks them “What do you think we should do next?” ''What should Q suggest:'' • [[Run small-scale pilots->G+OK]] of several approaches and gather feedback. • [[Roll out the solutions as quickly as possible.->B+OK]]<p style="float:right; margin:10px; width:30%";><img src="https://cms25.neocities.org/Double%20Diamond%20Images/SupervisorNotHappy.png" alt=""; width="25%"></p> Q’s supervisor cautions “We might face resistance if we impose solutions without considering people’s needs and constraints. Co-designing solutions with others would fit well with the ''Develop'' phase of the ''Double Diamond.''" ----------------------- The team hosts a workshop with local health workers and community representatives. A range of ideas emerge including: launching a treatment campaign with protocols for clinicians and working with local leaders to adapt fishing practices. Q’s supervisor asks them “What do you think we should do next?” ''What should Q suggest:'' • [[Run small-scale pilots->G+Poor]] of several approaches and gather feedback. • [[Roll out the solutions as quickly as possible.->B+Poor]]<p style="float:right; margin:10px; width:30%";><img src="https://cms25.neocities.org/Double%20Diamond%20Images/SupervisorHappyYYY.png" alt=""; width="25%"></p> Q’s supervisor agrees “That aligns well with the ''Develop'' phase of the ''Double Diamond''”. --------------------------- The team hosts a workshop with local health workers and community representatives. A range of ideas emerge including: launching a treatment campaign with protocols for clinicians and working with local leaders to adapt fishing practices. Q’s supervisor asks them “What do you think we should do next?” ''What should Q suggest:'' • [[Run small-scale pilots->G+Poor]] of several approaches and gather feedback. • [[Roll out the solutions as quickly as possible.->B+Poor]]<p style="float:right; margin:10px; width:25%";><img src="https://cms25.neocities.org/Double%20Diamond%20Images/QandSupHappyss.png" alt=""; width="60%"></p> Q’s supervisor agrees “Yes. Test, measure, learn, adapt. That fits well with the ''Develop'' phase of the ''Double Diamond''” ------------------ The team pilots their ideas, gathers feedback, and builds a package of support for the region that helps to control the situation. ###Congratulations on helping the team achieve this outcome! You clearly have a good understanding of how to apply the Double Diamond. ''Here is your completion code: PS-EM-DD''<p style="float:right; margin:10px; width:30%";><img src="https://cms25.neocities.org/Double%20Diamond%20Images/SupervisorNotHappy.png" alt=""; width="25%"></p> Q’s supervisor says “That may seem like the quickest option, but unless we can be sure this will all work, we may risk creating an even bigger problem.” ------------------------ The team pilots their ideas, gathers feedback, and builds a package of support for the region that helps to control the situation. ###Congratulations on helping the team achieve this outcome! You clearly have a good understanding of how to apply the Double Diamond. ''Here is your completion code: PS-EM-DD''<p style="float:right; margin:10px; width:25%";><img src="https://cms25.neocities.org/Double%20Diamond%20Images/QandSupHappyss.png" alt=""; width="60%"></p> Q’s supervisor agrees “Yes. Test, measure, learn, adapt. That fits well with the ''Develop'' phase of the ''Double Diamond''” ------------------ The team pilots their ideas, gathers feedback, and builds a package of support for the region that helps to control the situation. ###Congratulations on helping the team achieve this outcome! You clearly have a good understanding of how to apply the Double Diamond. ''Here is your completion code: PS-EM-DD''<p style="float:right; margin:10px; width:25%";><img src="https://cms25.neocities.org/Double%20Diamond%20Images/QandSupHappyss.png" alt=""; width="60%"></p> Q’s supervisor agrees “Yes. Test, measure, learn, adapt. That fits well with the ''Develop'' phase of the ''Double Diamond''” ------------------ The team pilots their ideas, gathers feedback, and builds a package of support for the region that helps to control the situation. Congratulations on helping the team achieve this outcome! You have some understanding of how to apply the Double Diamond, but may need to reveiw some parts. ''Here is your completion code: PS-EM-DD''<p style="float:right; margin:10px; width:30%";><img src="https://cms25.neocities.org/Double%20Diamond%20Images/SupervisorNotHappy.png" alt=""; width="25%"></p> Q’s supervisor says “That may seem like the quickest option, but unless we can be sure this will all work, we may risk creating an even bigger problem.” ------------------------ The team pilots their ideas, gathers feedback, and builds a package of support for the region that helps to control the situation. Congratulations on helping the team achieve this outcome! <p style="float:right; margin:10px; width:25%";><img src="https://cms25.neocities.org/Double%20Diamond%20Images/Qthinkingss.png" alt=""; width="27%"></p> However, unfortunately, you haven't chosen enough options related to the Double Diamond to complete the game. [[Please Try Again->Start]] <p style="float:right; margin:10px; width:30%";><img src="https://cms25.neocities.org/Double%20Diamond%20Images/SupervisorHappyYYY.png" alt=""; width="25%"></p> Q’s supervisor agrees “Yes. Test, measure, learn, adapt. That fits well with the ''Develop'' phase of the ''Double Diamond''” ------------------ The team pilots their ideas, gathers feedback, and builds a package of support for the region that helps to control the situation. Congratulations on helping the team achieve this outcome! <p style="float:right; margin:10px; width:25%";><img src="https://cms25.neocities.org/Double%20Diamond%20Images/Qthinkingss.png" alt=""; width="27%"></p> However, unfortunately, you haven't chosen enough options related to the Double Diamond to complete the game. [[Please Try Again->Start]] <p style="float:right; margin:10px; width:30%";><img src="https://cms25.neocities.org/Double%20Diamond%20Images/SupervisorNotHappy.png" alt=""; width="25%"></p> Q’s supervisor says “That may seem like the quickest option, but unless we can be sure this will all work, we may risk creating an even bigger problem.” ------------------------ The team pilots their ideas, gathers feedback, and builds a package of support for the region that helps to control the situation. Congratulations on helping the team achieve this outcome! <p style="float:right; margin:10px; width:25%";><img src="https://cms25.neocities.org/Double%20Diamond%20Images/Qthinkingss.png" alt=""; width="27%"></p> However, unfortunately, you haven't chosen enough options related to the Double Diamond to complete the game. [[Please Try Again->Start]] <p style="float:right; margin:10px; width:30%";><img src="https://cms25.neocities.org/Double%20Diamond%20Images/SupervisorNotHappy.png" alt=""; width="25%"></p> Q’s supervisor cautions “We might face resistance if we impose solutions without considering people’s needs and constraints. Co-designing solutions with others would fit well with the ''Develop'' phase of the ''Double Diamond''." ----------------------- The team hosts a workshop with local health workers and community representatives. A range of ideas emerge including: launching a treatment campaign with protocols for clinicians and working with local leaders to adapt fishing practices. Q’s supervisor asks them “What do you think we should do next?” ''What should Q suggest:'' • [[Run small-scale pilots->G+OK]] of several approaches and gather feedback. • [[Roll out the solutions as quickly as possible.->B+OK]]<p style="float:right; margin:10px; width:30%";><img src="https://cms25.neocities.org/Double%20Diamond%20Images/SupervisorNotHappy.png" alt=""; width="25%"></p> Q’s supervisor cautions “We might face resistance if we impose solutions without considering people’s needs and constraints. Co-designing solutions with others would fit well with the ''Develop'' phase of the ''Double Diamond.''" ----------------------- The team hosts a workshop with local health workers and community representatives. A range of ideas emerge including: launching a treatment campaign with protocols for clinicians and working with local leaders to adapt fishing practices. Q’s supervisor asks them “What do you think we should do next?” ''What should Q suggest:'' • [[Run small-scale pilots->G+OK]] of several approaches and gather feedback. • [[Roll out the solutions as quickly as possible.->B+Poor]]